Catherine Sorensen

Catherine

Sorensen

Senior Product Marketing Manager

Catherine-Sorensen-png

More From Catherine

Not Just for IT: 6 Creative Ways Manufacturers Use Rescue to Uplevel Customer Support

March 28, 2025

By Catherine Sorensen

Not Just for IT: 6 Creative Ways Manufacturers Use Rescue to Uplevel Customer Support

TAGS:

INSIGHTS

Securing Remote IT Tools: Key Strategies for Mitigating Cyber Threats

September 25, 2024

By Catherine Sorensen

understanding-and-preventing-cyber-security-threats-2

TAGS:

PRODUCTS IN PRACTICE

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2024

Improve Your FCR and CSAT Scores with Remote Support and Visual Engagement Technology

May 9, 2024

By Catherine Sorensen

How to Improve FCR and CSAT Scores with Remote Support and Visual Engagement Technology.

TAGS:

PRODUCTS IN PRACTICE

Communicating the Business Value of IT Support

April 9, 2024

By Catherine Sorensen

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TAGS:

PRODUCTS IN PRACTICE

New AI Remote Support Software Features

March 22, 2024

By Catherine Sorensen

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TAGS:

GOTO NEWS

What’s new: Extending the power of LogMeIn Rescue with out-of-band management and expanded OS support

October 24, 2023

By Catherine Sorensen

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TAGS:

GOTO NEWS

Announcing the first and only, truly free RMM solution

January 25, 2023

By Catherine Sorensen

Announcing the first and only, truly free RMM solution

TAGS:

PRODUCTS IN PRACTICE

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2023

The high cost of IT agent onboarding and how to save

December 21, 2022

By Catherine Sorensen

IT support agent onboarding onto support tools at her remote workstation with ease and efficiency

TAGS:

PRODUCTS IN PRACTICE

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2022

How to beat IT bloat and find more budget

December 20, 2022

By Catherine Sorensen

How to beat IT bloat and find more budget.

TAGS:

PRODUCTS IN PRACTICE

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2022