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Manage everything in one place.
Centrally perform management tasks such as creating and assigning permissions for other administrators, technicians and groups or create and view reports.
Securely manage your helpdesk.
Create and assign administrators and technicians to specific groups, set up permissions at a granular level, and monitor techs in real time during a session.
From Admin Center to Command Center, you'll have everything you need to know to evaluate the effectiveness and efficiency your help desk.
Predefine support channels for specific issues or escalation levels and assign them to specific technician groups.
Automatically sync Active Directory users in Rescue to eliminate the duplication of work and the need to manage users in multiple systems.
Onboard hundreds of techs with just a few clicks. Your business no longer needs to upload new technicians one by one or utilize a developer with API knowledge.
Rescue admins now have the option to export session data in JSON format — allowing for more flexibility when using a custom integration or API solution to store Rescue session data.
Start a 14-day free trial of Rescue and gain remote access to computers, tablets, and phones today!
