Learn How to Supercharge Your IT Support with LogMeIn Rescue’s AI Package

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Key AI Features to Revolutionize Your Help Desk or Support Team

Empower your teams with real-time insights and automation tools.

  • AI Session Summary: Generate summaries from all available session information, including chat log and device information.
  • AI Device Analysis: Analyze all device information to identify outliers like high resource consumption or frequent application crashes.
  • AI Screen Analysis: Capture AI-assisted interpretations and recommendations for any and all error messages.
  • AI In Session Recommendations*: Helps technicians with contextual recommendations on how to resolve a detected end user problem at any point during the session.
  • Advanced Integration with ServiceNow*: Allows for data to flow between ServiceNow Ticketing Module and Knowledge Base and Rescue session driven by AI.

  • *Coming Soon

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