ConnectWise

Description 

Was there ever a time when you wished your agents could start a fast and secure remote support session directly from a ConnectWise ticket? Look no further: GoTo Resolve is now available in ConnectWise Manage to do just that. 

Impress your customers by how fast your agents can resolve their problems during an instant screen-sharing session. Use the GoTo Resolve App in ConnectWise to start a one-click hassle-free support session.

When the support session ends, the session data is pulled into the ConnectWise ticket for record-keeping purposes, so you don’t need to use yet another system to manage remote support sessions.

Not a GoTo Resolve customer yet? Sign up for a free trial. 

Provide Integrated Remote Support

From a ConnectWise ticket, your agents can initiate an instant online support session with a single click to access and control a customer’s PC, Mac, Android, or iOS device.

Raise Productivity and Revenue 

GoTo Resolve for ConnectWise makes it easier and faster to support your customers, helping you drive productivity and increase revenue.

Improve Customer Satisfaction 

Tackle issues quickly to increase first-contact resolution rates enhance customer satisfaction.