Freshdesk
Seamlessly launch a quick and secure remote support session right from your Freshdesk ticket with GoTo Resolve
GoTo Resolve seamlessly integrates with Freshdesk, allowing agents to start fast and secure remote support sessions directly from tickets.
Quickly address customer issues with instant screen-sharing sessions. With GoTo Resolve in Freshdesk, start a seamless support session with just one click.
After the session, all data is automatically integrated into the Freshdesk ticket for easy record-keeping, eliminating the need for an additional system to manage remote support.
- Seamless Remote Assistance With one click, agents can launch an online support session directly from a Freshdesk ticket to access and control a customer's device.
- Increase Efficiency GoTo Resolve for Freshdesk optimizes support workflows, enhancing productivity.
- Improve Customer Experience Quickly resolve issues to raise first-contact resolution rates and enhance customer satisfaction.
Overview
How To Install
Troubleshooting
Frequently Asked Questions