Resource Center

Go with IT support with SSO, ticketing, and built-in Remote Monitoring & Management.

Discover a fast, easy-to-use, all-in-one solution for IT support.

Choose simple, secure all-in-one IT support with ticketing and RMM included.

Lorsque le travail est effectué de partout, le SI se doit d’être partout. Dépannez n’importe quel appareil, de manière sécurisée et transparente. 

Découvrez comment protéger vos appareils avec un contrôle d’accès Zero Trust unique en son genre.

Meet the all-in-one IT management solution purpose-built for today’s support challenges.

Whether you’re a new customer or a seasoned veteran, let us guide you through trying Central’s 10 most useful features.

Endpoint management solutions can help address the chronic ineffectiveness of endpoint security

Learn how LogMeIn Central is a better solution than traditional VPN offerings

IDC analyzes how to protect endpoints from attacks.

An in-depth look at LogMeIn Central's security practices

Research findings to better understanding the challenges IT has needed to overcome from the shift to remote work and how to best redefine IT for future success

Read how 500 IT professionals see IT security at their companies

LogMeIn Central can help you address the challenge of supporting a remote workforce with reliable remote monitoring and management.

New LogMeIn report confirms endpoint management is critical for IT organizations.

Découvrez comment GoTo Resolve et Rescue contribuent à relever 5 principaux défis auxquels sont actuellement confrontés les professionnels de l’assistance informatique à distance.

Videos | Interactive Video Using Rescue Lens, Endsleigh is able to settle certain claims at initial point of contact.

Videos | Remote Support With Rescue, Hologic has improved customer satisfaction while saving money.

Videos | Remote Support Rescue has helped Make-A-Wish and its small IT team save a tremendous amount of money and time.

Videos | Remote Support, Mobility Rescue + Mobile allows IT and customer support teams to provide comprehensive, efficient support to not only PCs and Macs, but Android and iOS mobile devices as well.

Videos | Remote Support This video introduces several of Rescue’s key features and the value they provide to Rescue users including.

Videos | Remote Support, Customer Service View the process to install, customize and use calling card and give your customers a fast track to your support organization.

Videos | Remote Support, Customer Service View the process to install, customize and use scripting so you can start automating tasks and saving time!

Combien vous coûtent réellement vos ressources technologiques informatiques, au-delà du temps et de l’argent ? Découvrez les différentes raisons pour lesquelles les responsables rationalisent leur approche informatique.

Découvrez comment protéger vos appareils avec un contrôle d’accès Zero Trust unique en son genre.

Meet the all-in-one IT management solution purpose-built for today’s support challenges.

Faites en sorte que votre équipe soit prête pour tout, en toutes circonstances. Comparez nos solutions de gestion, d’accès et d’assistance IT

Explore our most common questions to familiarize yourself with LogMeIn Antivirus.

Learn more about how to get set up with LogMeIn Antivirus which is now included in your Pro subscription.

Infographics | Remote Support Learn how proactive and reactive IT support boosts productivity, enhances security, and enables immediate issue resolution.

Infographics | Remote Support, Customer Service When evaluating your team’s current or prospective solution, you need to look at more than just its features and also consider the results you can achieve by using the tool.

Infographics | Remote Support, Mobility When it comes to supporting mobile devices in the workplace, it all comes down to one thing: employees.

Infographics | Remote Support Learn how support technicians’ personalities can affect your organization’s customer service.

Infographics | Remote Support, Customer Service Incorporating industry research and trends, this infographic illustrates the steps a support organization should take to meet their changing customer needs.

Competitive Comparisons | Remote Support, Customer Service In a third-party comparison of LogMeIn Rescue and Bomgar remote support software by QualiTest, Rescue provides tangible benefits that Bomgar just can’t match.

| Remote Support, Customer Service In a third-party comparison of LogMeIn Rescue and TeamViewer remote support software by Zibis Group Inc., Rescue provides tangible benefits that TeamViewer just can’t match.

Infographics | Remote Support With customer data scattered across multiple tools and systems, IT representatives spend money and time searching for data that could be spent solving problems.

Infographics | Remote Support, Customer Service In the world of customer support, time is money. Not only do customers expect quick responses, they expect quick resolutions.

Infographics | Remote Support, Customer Service Happy, engaged, and loyal customers can help drive revenue – and state-of-the-art technology is the engine.

A practical guide for the time and resource-constrained IT professional

Découvrez les trois préoccupations qui empêchent les responsables informatiques de dormir la nuit et une solution pour y remédier.

Faites un tour d'horizon des derniers chiffres et tendances pour découvrir comment l'IA peut aider votre équipe d'assistance informatique.

GoTo Resolve vous offre des avantages directs, notamment l'architecture de sécurité Zero Trust numéro un du secteur.

Combien vous coûtent réellement vos ressources technologiques informatiques, au-delà du temps et de l’argent ? Découvrez les différentes raisons pour lesquelles les responsables rationalisent leur approche informatique.

Centralized control that keeps Aramark’s global machines online and supported.

Streamlined, remote POS management for restaurant efficiency.

Découvrez comment GoTo Resolve a permis à l'équipe d'assistance informatique d'ASHL Group de fournir un service plus efficace, plus réactif et plus performant à sa main-d'œuvre hybride.

Learn how Motorola uses Rescue to decrease average handle time and no fault found device returns, as well as establish consistency of service.

Learn how Clevespace Interactive uses Central to support their clients

Discover how DeLaval International uses LogMeIn Central for Customer Support

Discover how Gable uses LogMeIn Central to support their signage technology

Learn how JHB Consulting trusts LogMeIn Central to a create seamless proactive IT experience for their clients

Learn how LeafTech IT Consulting relies on LogMeIn Central to keep their customers smiling.

Understanding the 7 biggest IT trends, threats, and the shocking value Remote Monitoring and Management solutions deliver.

Proactively remote control and automatically update multiple systems simultaneously.

Improve system uptime and proactively resolve issues without interrupting end users

Discover how Step 1 Software uses LogMeIn Central and Rescue to provide proactive & reactive IT support

Learn how a traditional break/fix company uses Central to manage their computers

Découvrez comment Telecom Technicians, Inc. a réussi à diminuer le nombre de ses logiciels, à réduire ses dépenses informatiques et à rattraper le temps perdu grâce à GoTo Resolve.

Webinars | Remote Support, Customer Service Theo Koufalias, Global Content Manager for Motorola, shares great insights that are applicable to all organizations as you continue to refine and develop your remote support strategies.

Make a good first impression during virtual events with Cindy Huggett, CPTD.

Rasheryl McCreary offers tips on how to deliver authentic and engaging presentations on video.

The future of work is here. Are you ready?

Excel in online decision meetings with tips from Nina-Nike Velander

Make your online presentations stand out.

Keep an active tab on your IT infrastructure with LogMeIn Central

Analyst Reports | Remote Support Implementing remote IT support services can bring relief while also improving end user satisfaction and helping lower costs.

If you're an enterprise IT support leader, translating the business value of what IT does is increasingly important and especially in today's digital world.

Keep an active tab on your IT infrastructure with LogMeIn Central

Analyst Reports | Remote Support, Customer Service View the latest IDC research and understand what it take to transform you customer experience.

Keep an active tab on your IT infrastructure with LogMeIn Central

Analyst Reports | Remote Support, Customer Service The right remote support tool can help businesses overcome obstacles and create a consistent customer experience.

Analyst Reports | Remote Support In an effort to deliver effective support, many organizations are beginning to implement a Shift-Left approach in order to better enable their teams to solve complex issues quickly and efficiently.

Analyst Reports | Remote Support, Mobility How IT organizations can provide robust tech support for both corporate-owned and personal mobile devices.

Analyst Reports | Customer Service Get on the same page with customers to benefit your business.

Keep an active tab on your IT infrastructure with LogMeIn Central

Datasheets | Remote Support Calling Card lets your end users launch a remote support session from their desktop shortcut with a single click.

Datasheets | Remote Support Calling Card overview for Administrators and Technicians.

Datasheets | Remote Support This guide details each of these factors and provides a checklist for use as you reassess any current tools and work through your remote support solution selection.

Datasheets | Remote Support, Customer Service Tips on changing customer expectations and delivering on customer's needs.

Infographics | Remote Support, Mobility Learn why information technology and technical support organizations shouldn't discount the need to offer services for mobile devices.

Datasheets | Balance the effectiveness and efficiency of your support from a single interface with Rescue's Command Center

Datasheets | Interactive Video, Mobility, Customer Service Seamless, secure camera sharing with zero downloads.

Datasheets | Solve everything. Solve problems securely and reliably with Rescue by LogMeIn.

Datasheets | Extend the power of now with the LogMeIn Rescue & ServiceNow integration!

Datasheets | Mobility Your customers are using mobile apps, so you'll want to be rescuing them right where they are with Rescue In-App support.

Datasheets | Remote Support A recent online survey of those using remote support tools found these considerations mattered most.

Videos | Interactive Video Using Rescue Lens, Endsleigh is able to settle certain claims at initial point of contact.

Videos | Remote Support With Rescue, Hologic has improved customer satisfaction while saving money.

Videos | Remote Support Rescue has helped Make-A-Wish and its small IT team save a tremendous amount of money and time.

Videos | Remote Support, Mobility Rescue + Mobile allows IT and customer support teams to provide comprehensive, efficient support to not only PCs and Macs, but Android and iOS mobile devices as well.

Videos | Remote Support This video introduces several of Rescue’s key features and the value they provide to Rescue users including.

Videos | Remote Support, Customer Service View the process to install, customize and use scripting so you can start automating tasks and saving time!

Videos | Remote Support, Interactive Video See how Zero Motorcycles is able to save tens of thousands of dollars in annual travel costs (and lost productivity) by no longer sending its expert technicians to make on-site repairs.