See why IT pros pick LogMeIn Resolve
With so many amazing features, LogMeIn has become a favorite of IT pros across industries. Here’s just a glimpse of what LogMeIn Resolve offers:
LogMeIn Resolve
AnyDesk
RMM functionality
Camera sharing
Built-in ticketing
Easy end-user experience
Unlike AnyDesk, LogMeIn Resolve comes with built-in lightweight Remote Monitoring and Management (RMM) tools, which allow IT to complete essential tasks like pulling system diagnostics, automating repetitive tasks, and installing software – without scripting knowledge.
LogMeIn Resolve comes with helpdesk ticketing included, allowing IT, HR and finance teams to manage their tickets on desktop, web, or mobile – using either traditional ticketing dashboards or modern conversational ticketing on MS Teams.
AnyDesk agents must guide first-time users through downloading their application before assisting them. This creates confusion and hassle – and has even resulted in malware downloads.1 LogMeIn Resolve’s unique session codes, run-only applet, and zero trust security simply and safely simplify the process.
Because AnyDesk requires a user download for ad hoc support, they made users vulnerable when a malware agent appeared higher than AnyDesk on search results, which many customers mistakenly downloaded.2 With LogMeIn Resolve, we’ve designed our process to be simpler for end users and leave less room for cyber attacks.
AnyDesk only covers one piece of the equation for IT support and management needs. Supplementing with other platforms to cover essential tasks such as device management and ticketing creates complexity and adds cost. LogMeIn offers all-in-one support that’s simpler than ever for IT teams.
Users of AnyDesk often complain that it’s riddled with performance and latency issues.3 The platform requires a very strong internet connection – and when providing ad hoc support, this isn’t always a given. LogMeIn’s lightweight architecture makes service accessible for all users.
With so many amazing features, LogMeIn has become a favorite of IT pros across industries. Here’s just a glimpse of what LogMeIn Resolve offers:
See how LogMeIn Resolve stacks up against the competition.