Stay up and running and up to date with background access

Fix problems and execute maintenance tasks – without interrupting users while they work.
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Eliminate desk visits and minimize employee downtime.

Keep machines updated and in working order, without impacting employee workflows or slowing agents down. Background access lets you:

  • Improve productivity Fix issues without waiting for the user or device to become available.
  • Gain 360º visibility Reduce resolution time by viewing the environment before remoting in.
  • Speed up support Check system diagnostics and terminal access without interrupting end users.
  • Keep every device up to date Securely send, receive, and sync files and folders to any device.
  • Optimize your teams Maintain uptime consistency – regardless of location.
Eliminate desk visits and minimize employee downtime.

What can you do with background access?

Empower agents to keep every endpoint working its best – regardless of user availability.

LogMeIn Resolve is more than just background access

Advanced features and capabilities make more possible for remote and in-house teams.
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Unattended access

Work on any machine, even without the end user present. Remote unattended access helps keep everyone up and running.
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See what customers love about LogMeIn Resolve

LogMeIn Resolve at-a-glance

Simplify problem-solving for both IT and employees. Receive requests, triage problems, and fix issues fast.

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Streamline support and respond, act, and resolve issues – all in one place.

Streamline support

Respond, act, and resolve issues – all in one place. Now getting help is as easy as having a conversation.

Start using LogMeIn Admin Console with your free LogMeIn Resolve account.

Empower agents to keep devices up and running – without disrupting user workflows.
Start for Free
See Pricing