Supercharge Your IT Support with AI for Rescue

Reduce average handle time (AHT), increase first call resolution (FCR), and empower your support teams with real-time insights and automation tools to streamline troubleshooting.

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Trusted by industry leaders globally

Introducing a Transformative AI Package

Leverage AI to revolutionize IT Helpdesk and Customer Support operations with advanced features that that analyze, recommend, and automate, allowing you to tackle complex issues with confidence.

AI Package

AI Session Summary

AI Device Analysis

AI Screen Analysis

AI In-Session Recommendations*

Advanced Integration with ServiceNow*

What Are the Key Benefits?

Increased Efficiency: Resolve issues faster and more effectively by minimizing time navigating language differences.
Enhanced Support Experience: Improve customer satisfaction and loyalty. 
User-Friendly: Intuitive integration ensuring accessibility for all skill levels.

LogMeIn Rescue interface displayed on a laptop computer showcasing key benefits.

Why Choose LogMeIn Rescue’s AI Package?

Drive real-time insights and automation to boost your internal IT team's efficiency.
Deflect L1 tickets by enabling for faster technician resolutions. 
Reduce time spent on research, boost resolution rates, and drive higher customer satisfaction.
Reduce Average Handle Time (AHT) and increase First Call Resolution rates (FCR).

Support Technician working happily from home using LogMeIn Rescue’s AI package to drive real-team insights.

payback in less than 6 months

"Rescue lets us provide a higher level of support to our customers, and users are over the moon with it. It allows us to be more supportive, and they can just step back from their machine and let us fix it."

Michael O'Leary

Manager of Client Services at SNHU

"Rescue changed the way we manage our Centralized Service Desk function and provide support for our associates who are on the move, working out of global locations. Rescue makes our jobs easier and enables us to get more done in less time, with fewer people. We really like Rescue’s connectivity speed and easy-to-use interface, which help us be more effective in our 24X7 operations."

Prag Chaudhari

Project Manager, Technical Infrastructure Management - Centralized Service Desk, Tech Mahindra

Unlock the potential of AI and deliver exceptional IT support experiences.

Choose Rescue’s AI package today and revolutionize your helpdesk or support team. 

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