As an IT professional supporting internal teams, you're under pressure to deliver exceptional technical support while navigating challenges such as:
LogMeIn Rescue: Your remote support solution for enterprise needs
Deliver superior employee experiences from anywhere — on every device
Introducing Rescue: Your enterprise-grade remote support solution
Our remote support solution helps you support your teams, optimize resources, and enhance your end user's experience.
Rescue streamlines IT processes
- Provide seamless and consistent ad-hoc IT support across Windows, Mac, iOS, Linux, Chromebook, and Android devices
- Access unattended devices instantly and securely with unlimited endpoints
- Troubleshoot offline devices with end-user camera sharing and annotation
- Support employees from anywhere with both browser-based and desktop tech consoles
- Solve issues faster with one-click system info, in-session scripting, or high-speed file transfers
- Enjoy peace of mind with a reliable solution boasting 99.999% uptime
Customized to your environment
- With 10+ connection methods, requesting support is as easy as clicking a desktop shortcut or sending an MS Teams message, making it accessible for all users
- Customize all aspects of the support experience with brandable components and flexible workflows
- Integrate seamlessly with your existing ecosystem with free out-of-the-box integrations and open APIs and SDKs for personalized solutions
Seriously secure
- Provide tailored safety parameters based on user needs with granular technician and admin permissions, ensuring only essential access is given to those who need it
- Provide enhanced protection against malicious actors with unique security mechanisms like IP restrictions and more
- Maintain a powerful audit trail with reports that track logins, setting changes, and every tool used by technicians while in session
- Receive real-time notifications for important events like changes in admin information or login attempts to spot suspicious activity in your account
With Rescue, businesses can save time and money — and we have the numbers to prove it! A Forrester Total Economic Impact™ study showed:
total ROI – payback in less than 6 months
Real results: A closer look at our satisfied customers
With over 1 billion sessions (that’s 1 billion+ end users helped!) and counting since 2005, see how our customers achieved better outcomes with Rescue.
"Rescue lets us provide a higher level of support to our customers, and users are over the moon with it."