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Simple connections mean less stress.
Pre-install a calling card on remote desktops for stress-free, one-click access to the helpdesk. Add your logo to build brand awareness.
Give customers an easy way to initiate support without leaving your website. Here are three ways to seamlessly integrate Rescue on your site.
Users simply enter a code to access support. You can put PIN entry forms on different webpages to direct support traffic to the right technician.
Brand the conversation.
Display your company name and logo in the chat window. You can direct users to download the app or fully embed the instant chat app into a web-based application.
Reach users worldwide.
Support globally in your customers’ and technicians’ local language. The full Rescue product is available in 12 languages and the Customer Applet is available in 29 different languages.
Offer multi-language support, in real time.
Consolidate high-cost multi-lingual call centers. Offer multi-lingual support to customers and end users effortlessly by using live chat and screen translation services powered by Google Translate – regardless of the language spoken by your agents. Customize glossaries and establish a default language with minimal configuration.
Tailor your in-app support.
Provide customers with a seamless way to get help within your mobile app. Rescue’s SDKs lets you create a customized mobile support experience in your app environment.
